FAQ
A. 宿泊当日PM5:00からPM10：00までになります。
A. Please leave by AM 10: 00.
A. It is online payment (credit card via Paypal) at the time of reservation.
Auto lock (both entrance and your room), Key-less entry (RemoteLock), common area air conditioner, free Wifi, washing machine (charged), dryer (charged), rent cleaning equipment (toilet brush, sponge for bath, various detergent, iron and ironing board) etc.
〔Room common facilities〕
Refrigerator, microwave, hair dryer, cooker, dishes, electric kettle, desk lamp, air conditioner, free Wi-Fi, private bathroom, private toilet, Washlet (toilet seat with bidet functions: except Young Loft Twin), 32’ wall color TV, table, chair, detergent, dish sponge, hot water control panel, bathroom dryer, bath towel, face towel, shampoo, conditioner, hand soap, trash can, umbrella stand, box tissue, hanger, emergency light, 2 direction evacuation route
A. ご予約後、ご決済確認後メールにてお客様専用の入室番号をお送りいたしますので、そちらをお部屋のドアで入力の上ご入室ください。入室番号はチェックイン日のPM5:00からチェックアウト日のAM10:00まで使用可能となります。お忘れ物があった場合、すぐに対応できかねる場合もございますので、ご退出時には十分ご注意いただきますようお願いいたします。
A. Yes, please rest assured that a entirely different new number will be issued for each new customer. Please be careful enough to administer the entry number for security.
A. Yes, please rest assured that our entrance adopt auto lock. Both the auto lock number for the entrance door and a Key Code for your room will be notified by e-mail after confirmation of your payment.
A. We are sorry. Since there is no storage place, we can not accept your baggage before arrival. Please arrange for yourself to be accepted after check-in.
A. In the case of cancellation by your self, you will be charged 50% of your lodging fees from one week before to the previous day, 100% on the day. In the case of no-show, we would not refund your payment.
A. There is no parking lot dedicated to the hotel. Please use nearby coin parking.
A. It is not. Bicycle parking on nearby roads is a nuisance to neighboring people, so please do not do it.
A. All rooms are non-smoking in all areas, including the balcony and the hotel shared area. Special cleaning fee may be charged if smoking in the room becomes obvious. Also, as it will cause inconvenience to neighboring residents, smoking around our hotel is also strictly prohibited.
A. There is no curfew in particular. Admission is possible at any time during the period when the entrance number is valid. When returning to late night, please consider local residents and other customers.
A. At the hotel's homepage (numerounotokyo.jp) Post access details.
A. At the hotel's homepage (numerounotokyo.jp) Post access details.
申し訳ありません。PM5:00より前のチェックインは承っておりません。事前にお送りする入室番号はチェックイン当日のPM5:00から使用可能となります。
Yes. It is possible. We have set up a check-out list near the reception, please enter your name and room number before leaving.
It would not be served. Please use convenience store one minute on foot or neighboring restaurant. There is McDonald's in 1 minute on foot.
There is no shuttle bus to Haneda airport from our hotel. Please use trains (5 mins. walk to the Ootorii Sta, only 8 mins. ride from there to the Haneda Airport), buses, taxis and so on.
In the case of consecutive nights, cleaning will not be entered during your stay. If cleaning is necessary, we will prepare lending cleaning tool in the laundry room on the 1st floor. Also, we have a washing machine and a dryer (charged) at the 1st Flr. , so please use it too.
Also, we have a washing machine and a dryer (charged) in the hotel so please use it too.
There is a garbage collection room on the 1st floor, please use it. We ask for cooperation in sorting when garbage is thrown away.
The hotel does not have a safety deposit box. Please manage your valuables yourself. We won’t bear any responsibility in the case of theft or loss.
Slippers, Shampoo, conditioner, hand soap, box tissue, toothbrush and paste, room deodorant and various size of towels are available. We do not have pajamas, hair brushes, razors etc, so please prepare yourself.
Basically it is impossible to stay over the room capacity. Younger children can stay together if they can sleep in the same bed. Please note that we won’t provide installation of extra beds.
In case of confirming the theft, damage, etc. of the guest room and common area furnishings, we will charge actual expenses.
We may refuse future accommodation if we do acts which become extremely troublesome to neighboring residents and other customers. If there are people who are worried, please offer to the reception desk.